“e-Lounge” Service:

Our banking services at your fingertips with the “e-Lounge” exclusively for “Elite Non Resident / Arabi Cross Border” customers

We offer you a unique banking experience with the ultimate levels of convenience and security through communicating in real-time with a bank representative via a video call or text chat through “Arabi Mobile” app to conduct  many of your banking transactions easily and conveniently in addition to answering your inquiries about any of our products and services without the need to visit the branch.

Through this service, you can:

• Send and receive documents
• Renew or request to break term deposit
• Update personal data
• Activate dormant accounts
• Apply for a cheque book
• Request certificate issuance
• Apply for a credit card or change your credit card limit
• Funds transfer
• And a host of other services

This service is available from 10am to 10pm Saturday through Thursday. You can start a video call or chat with one of our representatives via the designated icon available on the upper side of the Arabi Mobile’s main screen.

To view the service terms and conditions click here